{{ store.name }} — {{ page.name }}
	
	
	
	
	
	
	
	
	{{ head_content }}
	
	
	

  var _gaq = _gaq || [];
  _gaq.push(['_setAccount', 'UA-22503845-1']);
  _gaq.push(['_setDomainName', 'none']);
  _gaq.push(['_setAllowLinker', true]);
  _gaq.push(['_trackPageview']);

  (function() {
    var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
    ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
    var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
  })();


	
	
	
	




	<div>
		
		
			<div class="error">
				<ul>
		          <li>JavaScript must be enabled to use this store!</li>
		        </ul>
		    </div>
		
<div class="box">
		<div class="image">
            <h1><a href="/"><img src="http://nadiasheltawy.co.uk/images/header.jpg"></a></h1>
        </div>    
        <div class="headerbox">
                
                
                  <div>
 
         <p class="topnav">
    </p>
<div style="" class="navhome"> <a href="http://nadiasheltawy.bigcartel.com/" title="Home"><span>Home</span></a>
</div>
   
       <div style="" class="navshop"><a href="http://nadiasheltawy.bigcartel.com/products" title="Shop"><span>Shop</span></a></div>
     
        <div style="" class="navabout"><a href="http://nadiasheltawy.bigcartel.com/about" title="About"><span>About</span></a></div>
        
        
        <div style="" class="navabout"><a href="http://nadiasheltawy.bigcartel.com/press" title="Press"><span>Press</span></a></div>
      
           <div style="" class="navhelp"><a href="http://nadiasheltawy.bigcartel.com/help" title="Help"><span>Help</span></a></div>
         
          <div style="" class="navcontact"><a href="http://nadiasheltawy.bigcartel.com/contact" title="Contact"><span>Contact</span></a></div>
         
          <div style="" class="navstockists"><a href="http://nadiasheltawy.bigcartel.com/stockists" title="Stockists"><span>Stockists</span></a></div>


       
       
       
       
        
        
       
       
     
            </div>
                
                
                
                </div>
                        <div>

            <div>
                

                <ul class="minicart-contents">
					<li class="minicart-items"><span>&#123;&#123; cart.item_count | pluralize: 'item', 'items' }}</span></li>
					<li class="minicart-total"><span>&#123;&#123; cart.total | money_with_sign }}</span></li>
				</ul>
                <div class="minicart-options">
                    <div class="minicart-view"><a href="/cart" title="View Cart"><span>View Cart</span></a></div>
                    <div class="minicart-checkout"><a href="/checkout" title="Checkout"><span>Checkout</span></a></div>

                </div>
            </div>
            


            
        </div>
                
                
			
                
                

		<div>

			

			
			
			<div class="helpbox" height="100%">
			
 

		

		
		
		<h2 style="font-size:large;">Help
                         </h2>
                         <p>
                         We hope we have answered your questions below.<br>
                         If anything is unclear regarding your order with us please <a target="_self" href="http://www.nadiasheltawy.com/Contact-Us(1776954).htm">get in touch</a>.</p>
                   

		
		
<p> Payment<br>
                        
                         You can order online securely through PayPal. Once you have paid you will receive a confirmation email acknowledging your order.
                         Alternatively you can order via one of our <a target="_self" href="http://www.nadiasheltawy.com/Stockists%281814666%29.htm">stockists</a>.</p>
 
		<p>  What forms of payment do you accept?<br>
		We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.</p>
		 <p>How secure is this store?<br>
		This store uses <a href="http://paypal.com">PayPal</a> for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).</p>
 
 
 
		<p>  Do I need a PayPal account to purchase from this store?<br>
		No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.</p>

 
                   
                       
                            <p>Duties and Local Taxes <br>
                     
                         Customers are responsible for any duties and/or taxes levied at the point of entry into the destination country.</p>
                       
                           <p>Delivery<br>
                         Depending on stock availability, we will dispatch all orders within 1 week. Delivery to UK addresses can take a further 3 working days and a further 4 working days for addresses outside the UK. <br><img src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="4px">
<br>

                        
                         If you need a product urgently please do get in touch and we will do our best to help.
                        <br><img src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="4px">
<br>
                        
                         We do our best to keep the website up to date regarding stock quantities, but in the event of an item being out of stock we will advise you of the anticipated delivery date or you will be given the option of a refund.<br><img src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="4px">
<br>
                        
                         If you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made. If you receive a battered parcel, please note the fact on the delivery note, even before you open the parcel to examine the contents. If possible open the damaged package in the presence of the carrier, and sign for it as 'Damaged package; goods not yet inspected' or similar. Please contact us as soon as possible after the delivery to notify us.</p>

                       
                           <p>Returns and Refunds<br>
                        
                       
                         We love the products we have designed and we hope that you will be happy with your purchase. If for any reason you are not please contact us at <a href="mailto:mail@nadiasheltawy.com">mail@nadiasheltawy.com</a> or call 07968 046679 to notify us that you would like to return them.
<br><img src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="4px">
<br>

                         Please do not return any product without first notifying us that you wish to do so. Once you have received an acknowledgement from us, then please send the product back in the original packaging with in 7 days, for an exchange or refund to:</p>
                         
                         <p>
                         Nadia Sheltawy<br>
                         3 Lambton Road<br>
                         Upper Holloway<br>
                         London<br>

                         N19 3QJ<br>
                         </p>
                         <div>
                         <p>
                         Please note that you must return the goods in perfect condition, unused, and with the original packaging intact.<br><img src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="4px">
<br>
                         We are not responsible for return postage unless in exceptional circumstances where a product is faulty. Please retain proof of postage. In the unlikely event of a parcel going missing in the post we will not be able to refund you without proof that it was sent out.</p>
                         </div>

                         
                         <p>  Cancellation<br>
                       
                         If you wish to cancel your purchase you must notify us within 5 working days. Do not return any product without first notifying us that you wish to do so and waiting to receive an acknowledgement from us. The returned item must be in an 'as sold' condition with packaging unopened and seals unbroken. It must arrive within 7 days of your original notification of the intention to cancel your purchase.<br><img src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="4px">
<br>
                       
                         In the event of cancellation under this provision a full refund, including shipping costs, will be given within thirty days of our receipt of the returned goods.<img src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="4px">
<br>

                         Please note that refunds will be made using PayPal.<br>
                         We cannot refund the PayPal commission charged for the transaction.</p>
                        
                           <p> Feedback<br>
                      

                         We would love to hear from you if you have feedback on any of our products or services. Email us at:
                         <a href="mailto:mail@nadiasheltawy.com"> mail@nadiasheltawy.com</a><strong></strong></p>
                     
                           <p> Privacy<br>
                      
                         We do not supply your 'mailing information' to third parties but we do use it to advise our customers of our new products and services we feel may be of interest to them, unless instructed otherwise.
                         </p>

                    
                      <p>   Place of Business<br>
                         
                         Nadia Sheltawy<br>
                         3 Lambton Road<br>
                         Upper Holloway<br>

                         London<br>
                         N19 3QJ<br>
                         </p>
                      
                          <p>Registered company number<br>
                        5069094
                        
                        
                       
                     
                        
                         </p>

	
	
	
	
	
	</div>

	<img class="paypal" src="http://nadiasheltawy.co.uk/images/spacer.png" width="200px" height="100px">
<img class="paypal" src="https://www.paypal.com/en_US/i/bnr/horizontal_solution_PP.gif" width="210" height="80" alt="PayPal">
	
	
</div>
			

 			
			
			
				
				

	

				
			
		</div>



		
	


	
	
			
	<img src="http://nadiasheltawy.co.uk/images/footer.jpg">
	
</div>